SunCal Carpet Clean Cares
Your carpet's longevity and attractiveness are largely dependent on how well it is maintained. Maintaining proper cleaning will extend the life of your carpet, enhance indoor air quality, and preserve carpet warranties.
Our commercial carpet cleaning services include Interim carpet cleaning, deodorizing, protecting, and spot cleaning are all included in our commercial carpet cleaning services.
To remove any dirt that may be trapped deep within the fibers of your carpet, we use hot water extraction. We then remove the water while still eliminating the debris.
Our low-moisture encapsulation carpet cleaning service uses up to 98% less water than our hot water extraction method, drastically reducing dry time so you can return to business as usual faster.
Value
Our business solution meets the demand for floor cleaning services at a price that most customers can afford or are willing to pay for quality work. We believe in providing quality services to the customers at the best rates. Moreover, our excellent customer support allows us to convert one-time customers to generate repeat business. Services offered to the clients are based around basic carpet and floor cleaning tasks performed every month, which will be offered with extreme care for the client’s privacy, security, and assets. Our services will be environmentally friendly, both in the products used and in their methods of disposal.
Ops Plan
At the first cleaning, our cleaners will carry out general cleaning tasks. A schedule will be made for subsequent cleanings whereby the cleaner will focus on detailed cleaning of each area. This way a customer will have an impeccably clean floor.
SunCal Carpet Clean offer one-time cleaning, weekly, and biweekly cleaning services. We ensure that we hold our cleaners accountable to the highest standards by meeting our client’s needs. To maintain customer satisfaction and ensure customer loyalty, a monthly customer call will be carried out asking them to rate our cleaning performance and comment on the professionalism of our cleaners. The cleaner that gets the highest performance rate will receive a cash bonus. In addition, bonuses will be given to the best three highly rated cleaners during the month.
Protocols
Our cleaning protocols are designed around a rigorous training regimen that each staff member undergoes, ensuring they are well-versed in the latest cleaning techniques and safety standards. We implement a detailed schedule that aligns with the operational hours of each facility, ensuring minimal disruption to city activities.
Recognizing the unique needs of different facilities, from recreational centers to public safety offices, SunCal Carpet Clean employ specialized treatments such as eco-friendly disinfectants. Our team also focus on areas requiring stringent hygiene standards, employing HEPA-filter vacuums and microfiber cleaning technology to ensure optimal cleanliness.
CAPET CLEANING FAQ
Generally, cleaning each room takes around 20 minutes. However, this time can vary depending on several factors, including the amount of furniture that needs to be moved, the extent of soil in the carpet, and any additional spot removal treatments required.
Yes, we move furniture at no extra charge, and our team is professionally trained to handle your belongings. After cleaning, we'll place the furniture back in its original position, using protective padding as necessary. We recommend removing any items such as electronics, plants, lamps, and knick-knacks beforehand. While we can move most furniture, there are certain items we will not move, including pianos, electronics, China cabinets, beds, dressers with mirrors, and pool tables.
You don’t have to vacuum before we arrive, but a light vacuuming in high-traffic areas can be helpful. If you prefer, our team can handle the pre-vacuuming. Plus, our equipment vacuums throughout the cleaning process. Learn more here.
We utilize hot water extraction, commonly called steam cleaning. Our exclusive method injects hot, soft water and a specially formulated cleaning solution deep into the carpet fibers. Then, powerful suction removes deep-down dirt, allergens, cleaning solution, and 95% of the moisture. This technique is widely recommended by carpet manufacturers. Find out more here.
An area is typically defined as a room up to 300 square feet (15 x 20). A combined living room/dining room counts as two areas. Rooms over 300 square feet but under 600 square feet are also priced as two areas. Non-standard spaces like bathrooms, hallways, landings, and walk-in closets are priced separately, usually at a lower rate. Room size definitions may vary by location.
We aim to resolve any issues that might arise, whether it’s spot cleaning specific areas or re-cleaning the entire area in question. We aren’t satisfied until you are. If you have any concerns, please reach out to SunCal Carpet Clean at 1-760-504-2130.
We aim to resolve any issues that might arise, whether it’s spot cleaning specific areas or re-cleaning the entire area in question. We aren’t satisfied until you are. If you have any concerns, please reach out to SunCal Carpet Clean at 1-760-504-2130.
Yes. Carpet and upholstery protector take on the damages of spills and wear and tear so the material's fibers won't. When dealing with high traffic areas in your business, carpet protector is an added benefit because instead of traffic wearing down your carpet fibers, the carpet protector is being worn down, extending the life of the carpet.
Our Carpet Cleaning Process Explained
Initial Contact & Assessment: We gather essential information about your carpet type, size, and condition through phone calls, online inquiries, or in-person consultations. The stage helps us provide an initial quote or schedule an on-site assessment.
On-Site Inspection: Our trained technicians will thoroughly assess your carpet's material, age, and level of soiling. We'll identify any stains, pet odors, or other concerns and then discuss suitable cleaning methods and pricing options with you.
Preparation: On the scheduled appointment, we'll arrive punctually and move furniture as necessary (or with your assistance). Thoroughly vacuuming your carpets removes loose dirt and debris before pre-treating any stains or heavily soiled areas.
Cleaning: We employ professional hot water extraction (steam cleaning) machines to inject cleaning solutions and hot water deep into your carpet fibers. This process loosens embedded dirt and grime, which is then extracted along with the dirty water, leaving your carpets remarkably cleaner and drier.
Post-Cleaning Inspection: We'll walk through the cleaned areas with you to ensure your complete satisfaction. We'll gladly address any remaining questions or concerns and offer valuable tips for maintaining the longevity of your freshly cleaned carpets. You may also consider additional services such as stain protection or deodorization.
Drying & Follow-Up: We may utilize air movers or fans to expedite drying. We'll advise you on the optimal drying time and precautions. We'll also follow up to confirm your satisfaction and address any post-cleaning issues you may have.
Customers contact us for residential carpet cleaning because they seek our expertise to remove stubborn stains, eliminate allergens and odors, and restore the vibrancy of their carpets.
Our customers value the convenience and peace of mind of professional carpet cleaning, knowing that their carpets are in the hands of experienced technicians using advanced techniques and eco-friendly products.
Why Choose SunCal?
SunCal Carpet Clean has built its reputation upon a guiding set of core values.
- Expertise That Shines
As company owners with IIRC certification, we know how to handle all kinds of problems and ensure smooth and obstacle-free interactions with our customers. Our expertise in carpet and floor cleaning procedures, and restoration techniques guarantees exceptional service and customer satisfaction. - Quick Service
We provide our customers with realistic wait times and strive to work as quickly as possible while maintaining high quality. - Transparency
We believe in complete transparency and provide upfront pricing on all cleaning services. Our customers do not have to worry about any hidden fees or charges. - Competitive Pricing
We treat every customer fairly and honestly and try our best to serve them. We understand that not all customers are the same or have the same issue. However, we try to provide everyone with the best deals and prices. We offer the best price guarantee and will match prices where possible. - Reputable Brand
SunCal Carpet Clean strives for 5-star ratings on Yelp, Google, and other review sites. We focus on creating a positive experience that exceeds your expectations. Our reputation has earned us repeat businesses that has helped us solidify our position as a leading cleaning company based in San Marcos, serving cities in North San Diego County. - Seamless Customer Experience
We handle everything from scheduling to final walkthroughs, making the process hassle-free for you. We go above and beyond to understand your unique flooring needs and deliver results that exceed your expectations.
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